97 Peckham High Street
SE15 5RS

Drop in Service: 10am - 1pm. Mon, Wed and Fri


8 Market Place, Southwark Park Road
SE16 3UQ

Drop in Service: 10am - 1pm. Tues and Thurs

Latest News

New Digital Support Service – Help using the web

We are running regular Digital Support sessions at various locations throughout the borough where people who live or work in Southwark can get free help and support online. Our staff and volunteers are available to help guide you through online systems including:

Making and managing your Universal Credit claim online
Setting up a MySouthwark account and registering for Homesearch
Online bidding
Making a change in your circumstances

You can find out more about the locations and opening hours for the sessions or alternatively request an appointment or phone us on 0344 499 4134

Citizens Advice Southwark at Parliament Select Committee hearing

Following a national campaign to try and halt the roll-out of Universal Credit, Citizens Advice Southwark was invited to present evidence in support of our campaign to a parliamentary committee. We were represented at the meeting by our Advice Services Manager, Nicola Smith, who answered questions from the committee members and detailed our clients’ experiences.

See the Parliament TV video from the hearing here.

Latest Newsletter

Download our latest Newsletter (PDF). Read about universal credit, Scams awareness and information on local events and advice.

Latest Tweets

From #UniversalCredit to loyalty penalties, @CitizensAdvice research drives big changes that saved people hundreds of millions of pounds

Research by @CitizensAdvice shows practical problems can stop people completing mental health treatment. We’re asking the government and NHS to help fund support alongside services

With @EDFenergy raising their prices for the second time since April, it may be time to switch supplier. Our comparison tool can help

Heat network customers are often stuck with the same supplier. @CitizensAdvice is working with @CMAgovUK to make sure people get a fairer deal

Worried about applying for #UniversalCredit? Our advice can help you work out what the benefit covers and what you need to do

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