Outreach and Projects


Capitalise is a London-wide partnership that aims to improve the lives of Londoners who are experiencing, or at risk of, financial exclusion and debt. The aim of the project is to provide specialist face-to-face debt advice at our Bermondsey and Peckham offices.

Thames Water Money Advice Project

Support for customers struggling to pay their bills through drop in sessions and appointments with a debt advisor.

Pound Advice

Pound Advice is a face-to-face advice service for L&Q residents. It can help those that have debt issues or who are looking for help in making the most of their money.

Energy Best Deal Extra and Energy Best Deal Extra (for Pre-Payment Meters)

Citizens Advice Southwark is home to one of the few Energy Champions in the country, promoting energy awareness and savings across the borough. Appointments are available to assist clients to get the best fuel deal, benefit checks and energy saving tips.

We also deliver energy saving sessions to consumers and frontline workers across the borough.

Carers Advice

We can provide advice and support for anyone who cares for an adult, or a child with disabilities. Free information and advice is available, from help with filling in forms, through to advice on welfare benefits and community care, and referrals for community care assessments. For more details visit www.carersadvice.org.uk

Aylesbury Estate Residents

Drop in advice sessions for residents on issues such as welfare benefits and housing. Residents can be referred for specialist help with immigration, housing or family law.

Homesearch Bidding Support

Assistance with registering for Homesearch, online bidding and change of circumstance.

Trust for London – Specialist Immigration Advice

We provide immigration advice at generalist level to people who live, work or study in Southwark. We also have a specialist Immigration caseworker, funded by Trust for London, who is accredited at OISC levels 2 & 3 and can offer a service to clients who have more complex Immigration issues and Bromley.

Macmillan and Dimbleby Welfare Benefits Advice Project

Working together to help with the cost of cancer.

We provide advice on welfare benefits and other sources of financial help to people affected by cancer. We can assist on a number of issues such as; applying for benefits, benefits appeals, tax credits, health costs, accessing charitable grants, transport and housing costs.

Southwark Council Homeowners

The service is for residential property owners with a long lease from Southwark Council or freeholders of ex-council properties. We can provide advice on many issues including: excessive service charges and major works, poor standard of council works and understanding your lease.

Southwark Legal Advice Network

Co-ordinated by Citizens Advice Southwark in partnership with local advice agencies and funded by the Big Lottery. The aim is to improve access to quality assured advice services and self help information in Southwark for people in greatest need. http://southwarkadvice.org.uk/ for more information.

Forum for Equalities and Human Rights (FEHRs)

Citizens Advice Southwark funded by London Borough of Southwark to provide a critical friend to the council around equality and human rights issues, and support the delivery and development of equalities and human rights in Southwark.

Read more about FEHRS

Money Savvy Southwark

Support around money issues for Southwark council tenants and housing association tenants living in the borough.

Read More about Money Savvy