Digital Support Appointment Request

If you would like to request an appointment for our digital support service please complete the form below and we will be in touch shortly to arrange this with you. Alternatively you can phone our public telephone advice number to arrange an appointment on 0344 499 4134:

If we need to contact you, please select by which methods you are happy to be contacted.

We gather information about you to ensure we are able to help you most effectively. The information you give us, is recorded securely into our system and will not be shared with anyone without your consent and or where it is required to do so by law. Below are the three different consents we seek from you.

I agree to the Citizens Advice service recording information about me

Recording details of your case allows us to help you with your problem. We have to ask for your permission to record your information on our database.

I agree to the Citizens Advice service sharing my personal information with organisations so that I can be contacted to give feedback

We collect feedback to try to provide the best service we can. If you are happy to give feedback, you would be contacted by Citizens Advice or a trusted research organisation. We need your permission to share your contact details with them. We only share what is absolutely necessary.

I agree to the Citizens Advice service sharing my personal information with other advice providers for efficient appointments and referrals to help me with my problems

Sometimes we suggest a referral for you to another organisation who can help you. We can help you get an appointment and give the organisation the information you've given us so you don't have to repeat yourself.