Outreach and Projects

We run a number of specialist projects designed to meet particular needs of people who live, work or study in Southwark.

Read on to find out how we can help you.

If you’d like advice on an issue, or would like help from any of our projects listed below, please get in touch.

Debt and Money

  • Who is it for? – Anyone living, working or studying in Southwark who has a debt.

Capitalise is a London-wide partnership which tackles debt and financial exclusion in communities.

Our Debt Team, funded by Capitalise, provides specialist face-to-face debt advice at our Bermondsey and Peckham offices.

Debt advice by Thames Water Money Advice Project

  • Who is it for? – People living, working or studying in Southwark who owe money to Thames Water.

If you’re struggling to pay your Thames Water bill, our Thames Water advisers may be able to offer you support. The advisers can also help you with any additional debt and money issues you may have.

Debt advice by Pound Advice

  • Who is it for? – L&Q tenants with a debt who are living, working or studying in Southwark.

Pound Advice is a face-to-face advice service for London & Quadrant (L&Q) tenants. It can help with debt and budgeting issues.

Money Savvy Southwark

  • Who is it for? – Southwark council tenants and housing association tenants living in Southwark.

Support around money issues for Southwark council tenants and housing association tenants living in the borough.

Read more about Money Savvy Southwark.

Energy

Energy Best Deal Extra and Energy Best Deal Extra (for pre-payment meters)

  • Who is it for? – Anyone living, working or studying in Southwark.

Citizens Advice Southwark is proud to be an Energy Champion, promoting energy awareness and savings across the borough.

We have appointments available to help you with getting the best fuel deal, checking your benefit entitlement, and saving energy.

We also deliver energy saving sessions to consumers and frontline workers across the borough.

Immigration

Trust for London – Specialist immigration advice

  • Who is it for? – Anyone living, working or studying in Southwark.

Our generalist volunteers provide basic advice and information on immigration issues.

We also have a specialist immigration caseworker, funded by Trust for London, who is accredited at OISC levels 2 & 3 and can assist clients who have more complex immigration issues.

Benefits

Macmillan & Dimbleby Welfare Benefits Advice Project

  • Who is it for? – Anyone currently awaiting, receiving or recovering from cancer treatment at any of the following hospitals: Princess Royal University Hospital, Guys’ & St Thomas’ Hospital, University Hospital Lewisham, King’s College Hospital, Queen Elizabeth Hospital.

We provide advice on benefits and other sources of financial help to people affected by cancer.

We can help with a number of issues, including: applying for benefits, benefit appeal, tax credits, health costs, accessing charitable grants, and transport and housing costs.

You can access the service through your hospital or by contacting us.