Email Advice Enquiry Form

Please note that if your situation is an EMERGENCY and you require advice as a matter of urgency then please attend the Bureau’s Drop-in session or access advice via or use the telephone advice service.

We will aim to get back to you in two working days.


We need to record information about you to help with your enquiry. We have a legitimate interest to do so. When we record and use your personal information we:

  • Only access it when we have a good reason
  • Only share what is necessary and relevant
  • Don’t sell it to commercial organisations.

For details on how we collect and use your personal information please read our privacy policy.

* Required field.

By providing a telephone number you agree that we can contact you by phone, leave a voice message or text in regards to your query.
Your household type.
Type of housing you live at.
Your ethnicity.
Your employment status.
How you heard about us.
Subject that best describes your enquiry.
Please tell us about the nature of your enquiry giving as much information about your situation as possible

We want to make sure our service meets your needs. To help us understand how we’re doing and to improve our service, we may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that.

We’ll decide who we contact for feedback based on the services you used and the advice area. We may also use your special category data so that we hear from different groups.

Please tick the box below if you agree to us getting in touch and also let us know how you’d prefer to be contacted.

I give permission to be contacted for feedback by