97 Peckham High Street
SE15 5RS

Drop in Service: 10am - 1pm. Mon, Wed and Fri


8 Market Place, Southwark Park Road
SE16 3UQ

Drop in Service: 10am - 1pm. Tues and Thurs

Latest News

New Digital Support Service – Help using the web

We are running regular Digital Support sessions at various locations throughout the borough where people who live or work in Southwark can get free help and support online. Our staff and volunteers are available to help guide you through online systems including:

Making and managing your Universal Credit claim online
Setting up a MySouthwark account and registering for Homesearch
Online bidding
Making a change in your circumstances

You can find out more about the locations and opening hours for the sessions or alternatively request an appointment or phone us on 0344 499 4134

Citizens Advice Southwark at Parliament Select Committee hearing

Following a national campaign to try and halt the roll-out of Universal Credit, Citizens Advice Southwark was invited to present evidence in support of our campaign to a parliamentary committee. We were represented at the meeting by our Advice Services Manager, Nicola Smith, who answered questions from the committee members and detailed our clients’ experiences.

See the Parliament TV video from the hearing here.

Latest Newsletter

Download our latest Newsletter (PDF). Read about universal credit, Scams awareness and information on local events and advice.

Latest Tweets

If something’s gone wrong with an item you’ve bought, you may be able to get a refund, repair or replacement, even if you bought it second-hand. Our advice can help

Ofgem’s latest announcement on the upcoming #EnergyPriceCap is a step in the right direction, but remember you could still find a better deal on your energy bills by shopping around. Our energy comparison tool can help

A new report on household debt by @NAOorguk shows that #bailiffreform is urgently needed. We’re calling for the introduction of an independent bailiff regulator to monitor bad practice

The start of the academic year can be a difficult time if you’re struggling with school costs. If you’re on a low income, you might be able to get help

Last year, @CitizensAdvice helped someone with bailiff issues every 3 minutes - now we’re campaigning for #bailiffreform. If you or someone you know has dealt with bailiffs in the past 2 years, please take our survey

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