97 Peckham High Street
SE15 5RS

Drop in Service: 10am - 1pm. Mon, Wed and Fri


8 Market Place, Southwark Park Road
SE16 3UQ

Drop in Service: 10am - 1pm. Tues and Thurs

Latest News

Join us at the next Advice & Support Roadshow at The Green, Nunhead Community Centre, SE15 3QQ

Our next Advice & Support Roadshow will be taking place between 10am and 2pm on Monday 20th May 2019 at The Green, Nunhead Community Centre, 5 Nunhead Green, Nunhead, London SE15 3QQ.

This event is for anyone who is having problems with benefits (including Universal Credit) or debt, or help with budgeting or with getting online. In addition there will be staff there from the DWP, from the Council (including the Council Tax team, Local Support and Housing Allocations), as well as from voluntary sector organisations providing employment support and advice.

Please come along and if you are organisation you can refer anyone who needs advice and support with any of the above.

Download Advice and Support Roadshow May 2019 flyer


Help to Claim

Today Citizens Advice Southwark has launched a new service called Help to Claim for those who need help to apply for Universal Credit in Southwark.

People will now be able to get support from us, from submitting their Universal Credit application to getting their first full payment.

Help will be tailored to the individual and will be available face-to-face, over the phone on 0800 144 8 444 and online through our Help to Claim enquiry form

This may include assistance with the online application form or help with providing evidence like childcare costs and medical certificates.

Local organisations who work with people who need help applying for Universal Credit can also signpost into the service here

For more information please visit our Help to Claim page.

Citizens Advice Southwark at Parliament Select Committee hearing

Following a national campaign to try and halt the roll-out of Universal Credit, Citizens Advice Southwark was invited to present evidence in support of our campaign to a parliamentary committee. We were represented at the meeting by our Advice Services Manager, Nicola Smith, who answered questions from the committee members and detailed our clients’ experiences.

See the Parliament TV video from the hearing here.

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We’re taking part in the 2019 Scams Awareness campaign, launching 10 June. We’ll be helping people stay #scamaware now and all year around. Get involved in the campaign at

Here are recommendations from @CitizensAdvice on how charging electric cars in the future could work best for everyone

Have you recently left your job or feel you've been unfairly treated at work? If you're looking for advice, we can help

We help millions of people every year. Last year, this included:

⭐ 28,500,000 visits to our website
⭐ 1,273,000 people helped face to face
⭐ 867,000 people using our phone service

As @CitizensAdvice celebrates #80yearsofadvice, we’re working to make sure we’re keeping up with the changing needs of the people we help.
Read about how we’re planning for the future of advice

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