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SE17 2AY

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10am to 2pm

Latest News

Citizens Advice Southwark – We’re here to help in times of crisis March 2024 Newsletter

Migration to Universal Credit

The DWP is in the process of moving legacy benefit claimants onto Universal Credit through managed migration.
If you receive Jobseekers Allowance, Income Support, Housing Benefit, or Employment and Support Allowance, you may receive a ‘migration notice’ from the DWP.

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Christmas Opening Hours 2023

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Refugee Week

​We attended the Refugee Week event on 1st of July and provided advice to the public. Here is the report from Southwark Refugee Communities Forum.


Update on Streamlined Asylum Process and Asylum Legacy Cases

On 23 February 2023, the Home Office introduced a new ‘streamlined asylum processing’ policy, where some people seeking asylum will have to complete a questionnaire instead of having an interview.

This policy applies to adults from Afghanistan, Eritrea, Libya, Syria and Yemen who claimed asylum on or before 7 March 2023, or from Sudan who claimed asylum on or after 28 June 2022, and who have not had an asylum substantive interview.

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