97 Peckham High Street
SE15 5RS

Drop in Service: 10am - 1pm. Mon, Wed and Fri


8 Market Place, Southwark Park Road
SE16 3UQ

Drop in Service: 10am - 1pm. Tues and Thurs

Latest News

New Digital Support Service – Help using the web

We are running regular Digital Support sessions at various locations throughout the borough where people who live or work in Southwark can get free help and support online. Our staff and volunteers are available to help guide you through online systems including:

Making and managing your Universal Credit claim online
Setting up a MySouthwark account and registering for Homesearch
Online bidding
Making a change in your circumstances

You can find out more about the locations and opening hours for the sessions or alternatively request an appointment or phone us on 0344 499 4134

Citizens Advice Southwark at Parliament Select Committee hearing

Following a national campaign to try and halt the roll-out of Universal Credit, Citizens Advice Southwark was invited to present evidence in support of our campaign to a parliamentary committee. We were represented at the meeting by our Advice Services Manager, Nicola Smith, who answered questions from the committee members and detailed our clients’ experiences.

See the Parliament TV video from the hearing here.

Latest Newsletter

Download our latest Newsletter (PDF). Read about universal credit, Scams awareness and information on local events and advice.

Latest Tweets

Bailiffs knocking on your door can be very stressful but remember that you have rights - our advice can help

If you’re unhappy with a service you’ve paid for there are a few options available to you. Our advice explains what these are

If you’d like to know more about the #EnergyPriceCap - which comes into effect this winter - have a listen to @CitizensAdvice Gillian Cooper on @Moneybox

If something’s gone wrong with an item you’ve bought, you may be able to get a refund, repair or replacement, even if you bought it second-hand. Our advice can help

Ofgem’s latest announcement on the upcoming #EnergyPriceCap is a step in the right direction, but remember you could still find a better deal on your energy bills by shopping around. Our energy comparison tool can help

Load More...