Paid Roles

We are looking to recruit a Housing Solicitor (or Barrister) able to supervise a Legal Aid Agency contract and undertake certificated work. You would deliver the service from both our Peckham and Walworth offices and be an expert resource for other casework supervisors across the organisation. The successful applicant will assist clients with eligible housing cases. 

The role includes:

• Ensuring the provision and development of a high quality LAA housing advice service
• Ensuring that file management standards are met and targets are regularly monitored
• Undertaking certificated housing casework under the contract 

To be successful you will need:

• To be a qualified solicitor (England & Wales) with a current practicing certificate or barrister who meets the Legal Aid Agency Supervisor requirements for Housing Law.
• Have the ability to run case files in accordance with the Specialist Quality Mark.
• A highly developed sense of legal professionalism and a commitment to access to justice with excellent client care skills.

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £33,194 for the first six months whilst undertaking the training. 

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs. 

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers 

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Citizens Advice Southwark has been awarded three year’s funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.

The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough. 

To be successful you will need:

• At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
• An in-depth knowledge of welfare benefits including those related to disability and sickness.
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

We are looking an experienced adviser with recent experience of undertaking money advice casework. You will join a friendly and hard-working team to deliver a high-quality debt advice service to local people in Southwark. 

The posts are funded through Debt Free Advice, a London-wide partnership of organisations that provide free debt advice to Londoners who are experiencing or at risk of financial exclusion and debt 

You will have:          

• Recent experience of undertaking money advice casework.
• Ability to manage a challenging caseload, meet targets and prioritise work in the face of competing demands on your time.
• Ability to write detailed up to date case notes, letters and reports as required in plain English.
• Ability to respond sensitively to clients from a variety of backgrounds who are under pressure and negotiate with third parties in order to minimise conflict.

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience.  
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies